Skip to main content
Version: 8

Running Offline Without an Internet Connection

In order to validate your license key, by default MoveIt Pro requires an internet connection every time it runs. However, if you need your license to be more robust to periodic internet connection issues, you can setup MoveIt Pro for offline authentication.

note

Offline activation requests are fingerprinted to the system they will work on.

There are two parts to the offline license activation:

  • An offline request file.
  • An offline response file.

To setup offline activation:

  1. Launch MoveIt Pro without an internet connection; it will automatically generate an offline request on your host system at ~/.local/share/moveit_pro/.

  2. Email the offline activation request file (offlineRequest_<license_key>.dat) to support@picknik.ai so that we can generate an offline response file for you.

  3. Once you receive the offline response file (offlineResponse_<license_key>.dat) from PickNik support, download and place it in ~/.local/share/moveit_pro/ on your system that will run MoveIt Pro.

The default time to be offline is 90 days. Please contact support@picknik.ai if you require a longer time.

note

The system will still require periodic NTP time syncs, but if the system fails to contact the license server it will use the offline response file to authenticate.

warning

Using the offline license on a Single Board Computer (SBC) that does not have an onboard battery to keep the clock running will likely result in a license activation failure. This is because even though the offline activation is designed to work without an internet connection it still encodes the time window for the license expiry in the offline activation. As a result, if the computer believes and reports a current time far in the past (2018, 1970, etc) then the offline activation will fail because it is outside the license time window.

Deactivating an Offline License for MoveIt Pro​

Once an offline activation file has been created, the offline response file is only valid on the machine the offline request was generated on. To use the offline license on a different machine, it must be deactivated first. An activated license can be deactivated by emailing support@picknik.ai. Once deleted, new offline request files can be used to activate offline.