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Version: 8

Running Offline Without an Internet Connection

info

This is a premium feature that requires an MoveIt Pro Ultimate license or purchase of an add-on feature.

In order to validate your license key, MoveIt Pro requires an internet connection every time it runs. However, if you need your license to be more robust to periodic internet connection issues, a process is documented below for offline authentication.

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Offline activation requests are fingerprinted to the system they will work on.

There are two parts to the offline license activation: a MoveIt Pro offline request file and an offline response file.

  1. Launch MoveIt Pro without an internet connection; it will automatically generate an offline request on your host system at ~/.local/share/moveit_pro/.

  2. Once you have generated an offline activation request file, email it to support@picknik.ai so that we can generate an offline response file for you.

  3. Place the offline response file in ~/.local/share/moveit_pro/ on the system that will run MoveIt Pro.

The default time to be offline is 90 days. Please contact support@picknik.ai if you require a longer time.

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The system will still require periodic NTP time syncs, but if the system fails to contact the license server it will use the offlineResponse file to authenticate.

warning

Using the offline license on a Single Board Computer (SBC) that does not have an onboard battery to keep the clock running will likely result in a license activation failure. This is because even though the offline activation is designed to work without an internet connection it still encodes the time window for the license expiry in the offline activation. As a result, if the computer believes and reports a current time far in the past (2018, 1970, etc) then the offline activation will fail because it is outside the license time window.

Offline activation page

Deactivating an Offline License for MoveIt Pro​

Once an offline activation has occurred the offline response file is only valid on the machine the offline request was generated on. To use the offline license on a different machine, it must be deactivated first. From the customer portal, an activated license can be deactivated by clicking the Delete Offline button. Once deleted, new offline request files can be used to activate offline.